My order arrived damaged. What do I do?

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• What are your minimum order quantities?

  In general, our minimum to place an order directly with bio365 is 4 pallets of soil, plus freight. Of course, if you work through one of our retailers or distributors, the minimums are much less, if any. Our custom blends have different order ...

• How do I make an order?

  If you are a current customer with us, please reach out to your sales representative. They’ll be happy to help you get your order processed. If you aren’t a current customer (or are unsure who your representative is), please go to ...

• How would you recommend that I determine if I purchased any bags that may not have contained the correct amount of product? That is how do you recommend I measure the volume?

  Bag weight is not the best measure to ensure the correct amount of product is in each bag. We do have to put an average weight on the bag for registration purposes, but we measure the volume to ensure correct fill. Weight of organic materials is ...